• Full recruitment and pre-screening of your au pair.
• Personal account and login for your family.
• Organisation of your au pairs international flights, visa and insurance.
• Two-day in-person orientation course in Auckland City for the au pairs, which includes St John first aid course focussed on children, strategies for a successful placement, how to deal with culture shock and homesickness, information on employment law in Aotearoa, including employment agreements, annual leave etc.
• A Welcome Pack full of tips and guidelines, for both au pairs and families.
• Thorough Family Handbook to set clear guidelines for your au pair from the get-go.
• Parent information evening webinar, to ensure you are 100% ready to welcome your au-pair.
• After hours phone support for au pairs and families during their placement for emergencies.
• Events and social gatherings organised for your au pair.
• 4-week placement guarantee if you need to re-match with another au pair in the first 4 weeks.

View our programme page fore more details.