Frequently asked questions
Your questions, answered
Frequently asked questions
Your questions, answered
Your questions, answered
Got questions? We’ve got answers! Explore our FAQs for helpful insights to make your au pair journey smooth and rewarding.
Frequently asked questions
No, the word “au pair,” doesn’t mean nanny at all. It is pronounced “o pair” in French, and means “on par” or equal, denoting living on an equal basis in a reciprocal, caring relationship between the host family and the young person. Like an older sibling, the au pair is included in all family activities, unlike an “employee” of a nanny agency who might be excluded from family meals, holiday celebrations, and other activities. In Europe today, tens of thousands of families and au pairs continue this practical and mutually valuable tradition and the custom is spreading around the world.
Basically, anything related to children! You must have a minimum of 200 referenced hours. This can include babysitting, internships in daycare centres, schools, nurseries, midwives, children’s nurses, camp counsellors, sports coaches or tutoring. Caring for family members is a great experience and should be included on your Application, however it won’t be counted as childcare hours.
Yes! Almost all of our host families need help with the school run or driving the children to afternoon/weekend activities. If you are required to drive, your Host Family will provide vehicle insurance coverage for the Au Pair and have you listed as a driver on the car insurance policy. More information about driving will be provided by us after your are matched with a family.
Sometimes, an au pair may face challenges in their placement. If this happens, we’ll work with both you and your host family to try and resolve any issues. If a solution isn’t possible, we will provide assistance that may include placement with another Host Family.
Yes, you should budget for the following expenses:
- Criminal Record Check
- Visa Fee
- Medical Report
- Whooping Cough Booster Vaccination
- Flights
You will travel to New Zealand on a Working Holiday visa, please check your eligibility on the NZ Immigration website.


